If you would like to fill out the request for assistance form before coming in, click here.

Utility Assistance Information

If you need assistance, please contact us at

(205) 625-4673 ext. 300


You will need:

-a valid photo ID

-Copy of the bill

-Proof of income (i.e. Disability/food stamp letter)


Office hours are

Monday-Friday 8:30-11:00am & 1:00-3:30pm


Due to limited time availability, an appointment is required

You may call and leave a voice mail any day

The Hope House is dedicated to helping those in their times of need.  We are happy to assist anyone who needs assistance with utilities, such as power, water, etc.  Unfortunately, we do not assist with cell phone bills, gasoline, etc.

Additionally, we cannot assist you if your utilities have already been disconnected.

Reaching the Least, the Last, and the Lost